Responsible Gaming

Introduction

At Parimatch, we believe that gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming opportunities, it's important to approach them responsibly. Gaming should never interfere with your personal, professional, or financial wellbeing.

We encourage all our players to set limits, play within their means, and maintain control over their gaming activities at all times.

Age Verification

You must be at least 18 years old or the legal gambling age in your jurisdiction to participate in gaming activities on Parimatch.

We take age verification seriously and comply with all legal requirements in India. If you are under the legal gambling age, please do not attempt to create an account or participate in any gaming activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of these warning signs in your behavior, it may be time to seek help:

• Chasing Losses: Trying to win back money you've lost by gambling more frequently or with larger amounts
• Loss of Control: Difficulty stopping or limiting your gaming sessions despite wanting to
• Hiding Your Gambling: Keeping your gaming activities secret from family, friends, or healthcare providers
• Neglecting Responsibilities: Prioritizing gaming over work, school, family, or personal obligations
• Gambling with Borrowed Money: Using loans, credit cards, or other borrowed funds to gamble
• Mood Changes: Experiencing anxiety, irritability, or mood swings related to gaming
• Increased Spending: Needing to gamble with larger amounts to achieve the same level of excitement
• Failed Attempts to Quit: Repeatedly trying and failing to stop or reduce gaming
• Financial Strain: Gaming is affecting your finances or ability to pay bills
• Relationship Problems: Gaming is causing conflict with family, friends, or partners

Self-Help Tools & Controls

Parimatch provides various tools to help you maintain responsible gaming habits:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the total amount you're willing to lose over a designated period
• Reality Checks: Receive periodic reminders during your gaming sessions about the time and money spent
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Request to close your account if you wish to stop gaming entirely

We encourage you to utilize these tools to enhance your gaming experience while maintaining control.

Support Organizations in India

If you're struggling with problem gambling, professional help is available. Here are trusted organizations that provide support:

• All India Institute of Medical Sciences (AIIMS) - Addiction Medicine: Major medical institutions in India offer addiction and mental health services that can address problem gambling. Contact your nearest AIIMS or government medical facility.
• Aasra - Mental Health Support: A helpline providing crisis intervention and counseling for individuals in distress.
• BEFRIENDERS India: Offers emotional support and counseling services for individuals struggling with various issues including gambling.

International Support Resources

Additional resources available in English:

• GamCare (United Kingdom): www.gamcare.org.uk - Free counseling and support services
• GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au - Counseling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org - Resources and education
• National Council on Problem Gambling (United States): www.ncpgambling.org - Help and resources for problem gambling

Take Action Today

If you believe you have a problem with gaming, please seek help immediately. There is no shame in reaching out for support. Professional counselors and support groups are available to help you regain control of your gaming habits and improve your overall wellbeing.

Remember: Gaming should be fun and entertaining. If it's causing you stress, financial hardship, or impacting your relationships, it's time to reach out for help.